Privacy Policy

Effective Date: 01.04.2026

AQSE ("AQSE", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using AQSE.in ("Website").

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.

1. Information We Collect

Depending on how you use our Website, we may collect:

• Name, mobile number, email address and delivery/billing address.
• Account login and registration information.
• Order, payment and transaction-related information.
• Information you provide when contacting customer support.
• Information about your use of our Website, including device, browser, IP address and similar technical information.
• Information provided by sellers or other users where necessary to provide our services.

We do not require you to provide information that is not reasonably necessary for the relevant service.

2. How We Use Your Information

We may use your information to:

• Create and manage your account.
• Process and deliver orders.
• Process payments and refunds.
• Provide customer support.
• Communicate with you about orders, services, offers and important updates.
• Improve and secure our Website and services.
• Prevent fraud, misuse and unauthorised activity.
• Comply with applicable laws and legal obligations.

Where required by applicable law, we will obtain your consent before processing personal data for purposes that require consent.

3. Payments

Payments may be processed through third-party payment service providers. AQSE does not intend to store your complete card, UPI, banking or other sensitive payment credentials on its own servers unless specifically required and lawfully permitted.

Payment providers may process information according to their own privacy policies and applicable laws.

4. Sharing of Information

We may share relevant information with trusted service providers, sellers, delivery partners, payment providers, technology providers, security providers and other parties where reasonably necessary to operate AQSE and fulfil your orders.

We may also disclose information where required by law, regulation, court order, or to protect the rights, safety and security of AQSE, our users or others.

We do not sell your personal information merely for the purpose of selling personal information to third parties.

5. Cookies

AQSE uses cookies and similar technologies to operate the Website, maintain sessions, remember preferences, improve functionality and, where applicable, analyse Website usage or support marketing activities.

Please refer to our Cookie Policy for more information.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, loss or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud and complying with legal obligations.

8. Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal information, including requesting access to or correction of inaccurate information and withdrawing consent where processing is based on consent.

You may contact us using the details below to exercise applicable rights or raise a privacy-related concern.

9. Children's Privacy

AQSE is intended for users who are legally capable of entering into transactions. We do not knowingly seek to collect personal information from children in violation of applicable law.

10. Third-Party Websites

Our Website may contain links to third-party websites or services. AQSE is not responsible for the privacy practices or content of third-party websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised effective date.

12. Contact Us

AQSE
208, Kandasamypalayam, Komarayeevalasu,
Modakurichi, Erode, Tamil Nadu – 638104, India

Email: info@aqse.in
Phone: +91 74187 24365

For privacy-related questions or requests, please contact us using the above details.